Privacy Policy
Last Updated: August 8, 2026
Jovial Event Suites LLC (“Jovial Event Suites,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, communicate with us, or use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, event details, guest count, requested event date, service preferences, and payment or booking information.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and information collected through cookies or similar technologies.
How We Use Your Information
We may use your information to:
- Respond to event and venue inquiries.
- Provide information about availability, pricing, packages, and services.
- Schedule and manage venue walkthroughs.
- Process reservations, contracts, and payments.
- Send booking confirmations, appointment reminders, event reminders, and other service-related communications.
- Provide customer service and respond to questions.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
SMS/Text Messaging
If you provide your mobile number through our website or inquiry form and consent to receive text messages, Jovial Event Suites may send automated or conversational SMS messages related to your inquiry and our services.
Messages may include responses to your inquiry, venue availability and pricing information, walkthrough scheduling and reminders, booking confirmations, event reminders, and customer support communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
After you opt out, we will honor your SMS opt-out request and will not continue sending SMS messages unless you subsequently provide consent again, except where a message is legally permitted or necessary to process your opt-out request.
Mobile Information and SMS Consent
We do not sell or rent your mobile telephone number.
Mobile information, SMS opt-in data, and consent will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to service providers that help us operate our communications and business systems solely as necessary to provide services on our behalf. These providers are required to handle information in accordance with applicable privacy and security requirements.
Sharing Your Information
We may share personal information with trusted service providers that assist us with services such as payment processing, customer relationship management, scheduling, website hosting, communications, and other business operations.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or property.
If Jovial Event Suites is involved in a merger, acquisition, sale, restructuring, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
SMS consent and opt-in information will not be transferred to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to understand how visitors use our website, improve website functionality and performance, and measure advertising effectiveness.
You may control certain cookie settings through your browser.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may also withdraw consent for certain communications.
For SMS communications, reply STOP to opt out or HELP for assistance.
For other privacy requests, contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
Contact Us
For questions about this Privacy Policy or our privacy practices, please contact:
Jovial Event Suites LLC
267 Centerville Hwy
Snellville, GA 30078
Email: info@jovialeventsuites.com
Phone: 404-919-7651