FAQs

Frequently Asked Questions

Cancellation Policy

Do you require a deposit?

Yes, we require a $200 deposit, and the remaining balance is due 30 days before your event.

How do I reserve the date?

Once you choose a date and package, we will email a proposal with the contract and invoice, you then sign and pay electronically.

Do you allow outside catering?

Yes, we do!

Do you have a kitchen?

We do not have a kitchen but we do have a kitchenette with a microwave.

Does the six hours include setup and breakdown?

Yes, it does. If you need extra time you can add it to your package if available.

How early can I come in to setup for my event?

The setup time is included in the 6-hour venue rental. If extra time is needed, please consider adding extra time or booking a full day rental. Please enter the venue at your contracted time, not before.

How much does it cost to add additional hours?

The additional cost is $75 /hr.

Can I serve alcohol?

You can serve alcohol as long as you hire a licensed and insured bartender. We can also provide this service! Clients are unable to bartend their own event!

How many guests does your venue accommodate?

Our venue can accommodate 75 guests.

Is security mandatory?

Security is required for all evening events and must be provided by our venue.

Does it cost to bring outside vendors?

No, you are able to bring outside vendors free of charge.

Do you have any fees?

Yes; we do have mandatory fees to ensure the space is well-maintained and secure. There is a $100 cleaning fee to cover post-event deep cleaning expenses, as well as a $150 security fee for all evening events for the safety of all guests. Additionally, there is an incidental fee of $200, which will be refunded upon the venue's satisfactory return. These fees help us uphold the quality and integrity of our space while still ensuring accessibility and affordability for our valued community members.

Get In Touch

info@jovialeventsuites.com

404-919-7651

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